Refund policy
1. Types of Returns:
- Our Return Policy covers various scenarios, including receiving a defective product, or choosing a different size or variant.
2. Eligibility for Returns:
- Returns will be accepted for eligible items within 24 hours of the delivery date.
3. Condition of Returned Items:
- Returned items must be in their original condition, unworn, and with all tags attached.
4. Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to our error.
5. Return Process:
- To initiate a return, customers must contact our Customer Support team at +92 306 786 2858.
6. Exclusions:
- Certain items are non-returnable.
7. Customized or Personalized Items:
- Customized or personalized items are non-returnable unless there is a manufacturing defect.