Refund policy

 

1. Types of Returns:

  • Our Return Policy covers various scenarios, including receiving a defective product, or choosing a different size or variant.

2. Eligibility for Returns:

  • Returns will be accepted for eligible items within 24 hours of the delivery date.

3. Condition of Returned Items:

  • Returned items must be in their original condition, unworn, and with all tags attached.

4. Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to our error.

5. Return Process:

  • To initiate a return, customers must contact our Customer Support team at +92 306 786 2858.

6. Exclusions:

  • Certain items are non-returnable.

7. Customized or Personalized Items:

  • Customized or personalized items are non-returnable unless there is a manufacturing defect.